​A reliable and trustworthy service

Diagnosing a computer involves evaluating and identifying problems that affect its operation. It can be done both in hardware and software. Diagnostic tools such as system diagnostic software, memory tests, hard drive tests, and motherboard tests are often used to identify hardware issues.

Virus and malware removal is the process of detecting and removing malicious programs that have infected a computer. Viruses, Trojans, spyware, adware and other types of malicious software can cause damage to the computer system by stealing information, compromising system security, slowing down the computer and causing crashes or errors.

Telephone and remote assistance for computer support is a service that allows users to obtain assistance in solving computer problems without the need to physically travel to a technician.

Data backup and data migration are two key IT processes that help preserve important data and move it to other systems as needed. Data backup involves creating a copy of a system's data, such as files, folders, or databases, to protect them from loss in the event of hardware failure, human error, viruses, or other problems. Data can be backed up to local storage or cloud storage, and the process can be manual or automated using backup software.

Device setup and configuration are important processes to ensure devices work properly and efficiently. The tuning process may include adjusting device settings to optimize performance, such as display resolution, volume, network settings, and power settings. Users can also customize device settings according to their preferences, such as language, notifications and privacy settings. ​ ​

Installing peripherals and software is an important task to ensure that computing devices work properly and efficiently. Peripheral installation involves connecting and configuring external devices such as printers, scanners, mice, keyboards, webcams, and external hard drives. Additional drivers or software may need to be installed for these devices to work properly with the computer. ​

This usually involves downloading and installing a new version of the operating system, which may include security fixes, performance improvements, new features, and driver updates. The refresh process may vary depending on the operating system being used, but may include installing new system files, updating third-party software, and configuring system settings.

On-site service for residential and commercial consists of a computer support service offered directly to customers in their homes, offices or other places of work. This service is typically offered to resolve technical issues such as hardware failures, connectivity issues, security issues, or network configuration issues. Computer technicians may come on-site to diagnose problems, make repairs, replace faulty parts, or install computer software and hardware.

UPS drop-off and pick-up service is a service offered by the delivery company UPS, which allows customers to ship and collect their packages at designated drop-off points rather than having them delivered to their home or place. of work. To use the UPS drop-off and pick-up location service, customers generally must create an online account on the UPS website and select the drop-off or pick-up location that is most convenient for them.